We are always pleased to respond to any questions you may have but the following selection of Q&As are the ones we encounter most frequently:
Every refurbished lawnmower we sell comes with a dealer, rather than a manufacturer warranty. The length of warranty varies between a minimum of 30 days for older used machines and a full 12 months for unused models. The warranty terms mirror standard manufacturer warranty conditions; i.e. excluding normal wear and tear or operator error.
For those customers seeking the comfort of a longer period of warranty, brand new machines are always available.
There are a range of reasons why the machines are returned to the manufacturer by the original purchaser. The most common being damage in transit, missing or faulty components, errors in assembly at the factory or sometimes just that the purchaser has found the machine to be unsuitable for their needs, such as being too heavy.
We carry out a comprehensive test of the machine to identify the fault(s) and carry out all necessary remedial work followed by a full running test. Missing or faulty components are replaced. Some machines show cosmetic damage such as scratches and dents which do not affect the effective running of the item.
We are not an online seller in the traditional sense and do not wish to offer a nationwide delivery service. Every mower we sell will be handed over by an experienced member of our team who will offer guidance and instruction as to the safe operation and required maintenance of the machine. In practical terms this service can only be offered locally.
For those customers living within a reasonable travelling distance of our store, deliveries are possible by arrangement and enquiries regarding feasibility, cost and timing are welcomed by telephone or email.
Quality Discount Mowers is part of Plymouth Garden Machinery and brand new, refurbished and used mowers are displayed alongside each other in our spacious joint showroom. Our workshop facility is located in the adjacent business unit and so we are able to offer a full service and repair operation for all mowers sold as well as almost all other types of garden machinery requiring maintenance.
Plymouth Garden Machinery holds the following main dealerships: Mountfield, Stiga, Atco, Husqvarna, Ariens, Countax, ECHO, Hayter and Toro. Masport and Tanaka machinery is also held in stock.
Part exchange is possible for larger purchases and this means we often have a selection of good quality used mowers from which to choose. Often machines are awaiting refurbishment in our workshop before being listed on our website so it is usually best to drop by or ring to let us know your requirements. We may just have the bargain you are looking for!
We are always interested in purchasing late aged machinery in good serviceable condition. This can be mowers, including lawn tractors or hand held equipment for which there is always a demand. If you have items to sell do let us know.
We always maintain a wide selection of new battery powered equipment across Mountfield, Stiga and Husqvarna brands. The most cost effective entry to most battery systems is to purchase a mower with batteries and charger which can then be used in bare hand held equipment. We currently have a good number of ex-display and refurbished battery mowers from which to choose so why not call by and have a look?
Whilst battery power is growing in popularity at the expense of petrol and electric machinery, there is still a huge demand for both of the latter. We invariably have new and refurbished electric mowers in stock and are extending our range of hand held electric machinery in 2020.
We always encourage customers to visit our store to discuss their individual requirements with our experienced and friendly staff. However, we realise people are busy and customers are always welcome to ring us to discuss their needs and to place orders by email or over the phone with payment by card or direct to our bank account.
Arrangements can be made for delivery of machinery already paid for within reasonable travelling distance of our store.
Entering Valley Road from Cot Hill, drive almost to the far end. On the right, immediately adjacent to the Clean-spares car breakers yard you will see a tall blue sign reading 'Valley Road Business Park. Turn right by this sign onto the business park and you will find our workshop and showroom on the right occupying units 16 and 14/15.
There is free parking immediately outside. Call into the showroom - we'll be delighted to welcome you.
During the main season between 1 March and the end of August we are open 7 days. Hours are Monday to Saturday 9.00am to 5.00pm and Sunday 10.30am to 4.30pm.
From 1 September to the end of February hours are Monday to Friday 9.00am to 5.00pm and Saturdays from 9.00am to 2.00pm.